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Because everything you do touches the patient

FAQ

FAQ

What type of supplies can I order from Philips?

Philips provides a complete range of medical supplies and sensors. These range from reusable SpO2 sensors to ECG cables and leads for single-patient use. Available in this site, we have reference guides and useful information that you can browse if you are looking for something in particular.

For selected countries, you may also request for quotations and place orders if you are a registered account holder (register here).

You can click here to request your local Philips sales representative to get in touch with you.

Which countries do you support?

Support is provided for Thailand and Indonesia at this moment. If you’re based in other countries, you can browse our website for references, but the procurement functionalities may not be available.

Availability of product is subject to local regulatory and registration.

My country is not supported. What can I do?

Please your contact your local Philips representative or get in touch with us via the contact us page.

Which browsers does the platform support?

Currently the platform supports the following browsers:

  • Internet Explorer 11
  • Safari version 8
  • Google Chrome version 42
  • Mozilla Firefox version 38
What are your policies on privacy?

At Philips Healthcare, we respect your privacy – for more information, please visit our Privacy policies page here.

I cannot login into my account, what can I do?

If you have forgotten the password, kindly reset the password when you login. A one-time password will be sent to you. Your existing password will be not be valid and will be reset. We advise that you changed your password upon logging in.

How can I contact Philips authorised distributors?

THAILAND

XOVIC COMPANY LIMTED

448,450 Phaholyothin Rd.,

Phayathai Sansaen nai

Bangkok 10400, Thailand

 Phone: 02-6168160 Ext 232

Fax: 662  271-3737

Email: xovic-hs@xovic.com

INDONESIA

PT. Berca Niaga Medika

Berca Building, 3rd Floor

Jalan Abdul Muis No. 62, Jakarta - 10160

Phone : 62-21-351 8826, 344 1717

Fax : 62-31-351 8832

Email: bnm@bercaniaga.co.id

 

Distributor

IDS Medical Systems (Singapore) Pte. Ltd.

20 Science Park Road, Teletech Park, #01-23/25 Singapore 117674
Tel: + 65 6690 7330 Fax: + 65 6690 7380
Email:sgpidsmedicalsystems@idsMED.com